Acronis

Migrating operations to a new data center

Scheduled for 11 July 2025 12:00 am

Maintenance window: 3 Days

Acronis will be migrating operations to a new data center to enhance data center and network performance. This migration will have an impact on the Files Cloud and Notary services your customers are currently using.

The process is planned to start on July 11, 2025 and will take up to 72 hours. We will alert you before the start and end of the migration and of any schedule changes.

Impacted services:

During the maintenance period, the following services will be unavailable or partially restricted. The below information applies only to customers who are using the following services:

·       Files Cloud

o   Inability to download and upload files.

·       Notary

o   New eSignatures cannot be initiated.

o   Existing notarizations and eSignatures will not be completed.

Actions needed prior to the migration date:

·       Make sure your files are synched locally so they can be accessible during the maintenance window.

There are no post-migration actions required on your part.




Created 5 days ago