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Scheduled Maintenances
CORE Maintenance
Scheduled for 12 July 2025 12:00 am
Maintenance window: 1 Day
CORE will undergo planned maintenance on saturday as part of our continous improvement for platform stability. During this time access to the platform may be intermittent. We apologise for any inconveinience caused.
Last updated yesterday
Migrating operations to a new data center
Scheduled for 11 July 2025 12:00 am
Maintenance window: 3 Days
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Acronis will be migrating operations to a new data center to enhance data center and network performance. This migration will have an impact on the Files Cloud and Notary services your customers are currently using. · Files Cloud o Inability to download and upload files. · Notary o New eSignatures cannot be initiated. o Existing notarizations and eSignatures will not be completed. Actions needed prior to the migration date: · Make sure your files are synched locally so they can be accessible during the maintenance window. There are no post-migration actions required on your part. |
Last updated 8 days ago
New date for planned maintenance in the Global Router
Scheduled for 10 July 2025 10:00 pm
Maintenance window: 4 Hours
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Last updated 14 days ago
Planned Maintenance on Europe (ne1-aas01.azure) Data Center
Scheduled for 15 July 2025 04:00 pm
Maintenance window: 10 Hours
Acronis will be conducting planned maintenance on Europe (ne1-aas01.azure) data center between July 15 and July 16, including standard system updates. All services will remain available during the update, which will take approximately 10 hours with no expected downtime. We will keep you informed of our progress. Please find additional details below.
Maintenance details: Acronis Cloud Team will update the Acronis Cyber Infrastructure cluster to the next version to improve the overall quality of the provided services, including stability and security.
Affected by maintenance: Cyber Files Cloud, Cyber Disaster Recovery Cloud, Acronis Cyber Cloud.
Services impact: No service interruption is expected. However, some storage-related operations may be delayed during the update, which could impact backup and restore, file sync and share and disaster recovery services performance. Any experienced delays will resolve on their own with no action required on your part.
Thank you in advance for your patience and understanding.
Last updated one month ago
Planned Maintenance on Europe (ew2-ags01.google) Data Center
Scheduled for 14 July 2025 04:00 pm
Maintenance window: 10 Hours
Acronis will be conducting planned maintenance on Europe (ew2-ags01.google) data center between July 14 and July 15, including standard system updates. All services will remain available during the update, which will take approximately 10 hours with no expected downtime.
Maintenance details: Acronis Cloud Team will update the Acronis Cyber Infrastructure cluster to the next version to improve the overall quality of the provided services, including stability and security.
Affected by maintenance: Cyber Files Cloud, Cyber Disaster Recovery Cloud, Acronis Cyber Cloud
Services impact: No service interruption is expected. However, some storage-related operations may be delayed during the update, which could impact backup and restore, file sync and share and disaster recovery services performance. Any experienced delays will resolve on their own with no action required on your part.
Thank you in advance for your patience and understanding.
Last updated 20 days ago