Acronis

Acronis Data centre incident

Acronis Backup Gateway, Acronis True Image Home are partially degraded

Acronis Cyber Protect Cloud in the France and UK (EU1) data center is degraded. Acronis Cloud team is working on the issue resolution.

Service impact: Some customers might be unable to reach Acronis Backup Gateway and Acronis True Image Home.

Affected by incident: Backup and/or Restore operations, Acronis True Image Home

Not affected by incident: Files Cloud, DR Cloud, Notary, Acronis Cyber Protect Cloud

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Incident created 10 months ago